Delphi-PRAXiS - qq => qa

Most will wonder what kind of programmatic expression or what kind of mathematical formula makes up the title of this blog.
In this blog, for once I don't want write about programming nor maths, although the expression makes a lot of sense in the daily world of software development, more in particular in the support work that comes with software development.

Honor who honor deserves, I didn't invent this expression, but I learned this expression from business coach and mentor Carl va